So you’re itching to see Madonna or Taylor Swift rock the stage in Mexico City! Awesome! But with great concerts come the sometimes-daunting task of securing those coveted tickets. With StubHub and Viagogo being two of the biggest names in the resale market, you might be wondering – where’s the safest place to score those Madonna or Taylor Swift tickets for Mexico?
We dive into the world of StubHub and Viagogo, helping you make the best choice for your Mexico City concert experience.
Why StubHub Might Be Your Best Bet
While both platforms offer ticket resales, StubHub seems to have the edge in terms of buyer safety, especially for events south of the border. Here’s a breakdown of why:
- Fan Guarantee: StubHub boasts its Fan Guarantee, promising a replacement ticket of comparable value or a full refund if the original ticket is invalid or the event is canceled (with some exceptions). This provides peace of mind, especially when dealing with international events.
- Established Reputation: Founded in 2000, StubHub has a longer track record in the resale market. This translates to a more established reputation for reliability and customer service.
- Better Business Bureau Rating: StubHub holds an A- rating from the Better Business Bureau, indicating a history of resolving customer issues more effectively.
Viagogo – Potential Perks and Cautions
Viagogo shouldn’t be entirely discounted though. Here’s what to consider:
- Price: Depending on the seller and fees, Viagogo might offer slightly lower prices for some tickets.
- Selection: For major events like Madonna or Taylor Swift, Viagogo might have a larger pool of sellers, potentially giving you more ticket options (though this isn’t guaranteed).
However, proceed with caution with Viagogo due to these concerns:
- Ticket Validity Issues: Viagogo has faced criticism in the past regarding ticket validity. While they offer a buyer guarantee, user experiences suggest it might be trickier to get resolved compared to StubHub’s Fan Guarantee.
- Higher Fees: Be mindful of potentially higher seller fees on Viagogo, which can inflate the final ticket price.
Fake Tickets Inside
Same Ownership, Different Platforms?
An interesting wrinkle is that StubHub and Viagogo now belong to the same company, StubHub Holdings, following the acquisition in 2022. While under the same umbrella, there could still be some key differences:
- Distinct Policies: Even under the same ownership, StubHub and Viagogo might maintain separate policies regarding fees, guarantees, and seller vetting processes. StubHub’s Fan Guarantee might hold more weight for now.
- Brand Recognition and User Experience: StubHub generally enjoys stronger brand recognition and user trust. Their platform might also be easier to navigate and use for your purchase.
Rock the Show, Not the Scam: Here’s How to Make the Smart Choice
So, how do you decide between StubHub and Viagogo for your Madonna or Taylor Swift tickets in Mexico?
- Prioritize Safety: If a secure buying experience is your top concern, StubHub’s Fan Guarantee and established reputation might be worth the extra cost.
- Compare Fees: Check the fee structure of both platforms for the specific concert and tickets you’re interested in. A slight price difference on Viagogo might not outweigh the potential risks if you value safety.
- Read User Reviews: Look for recent reviews on both platforms to get a sense of other buyers’ experiences, especially regarding customer service in Mexico.
- Consider Past Experiences: If you’ve had positive experiences with StubHub before, it might be wise to stick with them for familiarity and potential account benefits.
Pro Tip: Make sure to use a credit card that will guarantee online purchases or travel in case of fraud or cancellations.
Ultimately, the decision boils down to your priorities. If the best price is your top concern and you’re comfortable with the potential risks of Viagogo, it might be an option. But for a safer bet with stronger buyer guarantees and a more established reputation, StubHub might be the wiser choice, especially for those eagerly awaited Madonna and Taylor Swift concerts in Mexico!
